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Privacy Policy

Privacy Policy

Last Modified: November 22, 2025

Dakonte Product Group, Inc. ("Company," "We," "DPG," or "Our") respects your ("You," "Customer," or "Site Visitor") privacy and is committed to protecting it through our compliance with this policy.

This policy describes the information we collect online at DPGproducts.com ("Website" or "Site") and through phone, email, and other electronic and written communications with you.

Please read our privacy policy carefully to understand how we collect, use, protect, or otherwise handle your Personal Information in accordance with our Website. By accessing this Website, you agree to this privacy policy. Because this policy may change from time to time, your continued use of this Website after we make changes is deemed to be acceptance of those changes. Please check this policy page periodically for updates.

Information We Collect

  • Your name, billing and delivery address, telephone number
  • Credit/debit card or other payment method information
  • Email address ("Personal Information")
  • Information about your internet connection, the equipment you use to access our Website, and usage details

We collect this information when you provide it to us, when you use our Website, or through third parties we use to help operate our Website or business.

Information You Provide to Us

  • Account creation or orders placed on our Website
  • Participation in contests or promotions
  • Problem reports regarding the Website
  • Correspondence (emails, voice, chats) with our departments
  • Survey responses
  • Purchase transactions
  • Billing/payment details
  • Search queries on the Website

You may also provide information to be posted publicly on the Website ("User Contributions"). These are shared at your own risk, and we cannot guarantee unauthorized users will not access them.

Catalog Requests & Email Newsletter

Upon placing an order, you may receive our catalog and newsletter unless you opt out. Open confirmation tracking may be used.

Usage Details, IP Addresses, Cookies, and Other Technologies

We may automatically collect usage patterns, IP addresses, device/browser info, and traffic behavior to improve your experience.

  • Cookies: Small data files for preferences, analytics, and remarketing. You may reject them in your browser settings.
  • Web Beacons: Pixel tags that log clickstream data and improve service performance.
  • Flash Cookies: Used to store site preferences.
  • Third-Party Sources: May supplement user data from marketing or joint offerings.

Analytics

We use Google Analytics 4 (GA4), including Google Signals (with consent), for cross-device tracking, interest-based ads, and aggregated reports.

We comply with CCPA, PIPEDA, and honor Global Privacy Control (GPC) signals. Data is retained up to 14 months.

You may opt out via:

  • Google Analytics Opt-Out Browser Add-On
  • Rejecting cookies via our cookie banner
  • Enabling GPC in your browser

How We Use Information

  • Operate and present our Website
  • Improve user experience and content
  • Fulfill orders and requests
  • Communicate account or service updates
  • Personalize offers and content
  • Perform analytics and develop personas
  • Legal compliance and contract enforcement
  • Potential asset transfers or mergers

Opt-Out

You may unsubscribe or limit communications by contacting:

  • Email: optout@dpgproducts.com
  • Phone: 800-238-3957
  • Mail: Dakonte Product Group, Inc., Attn: DPG Privacy Officer, 6615 W Mill Road, Milwaukee, Wisconsin 53218
  • Fax: 414-433-1973

Your Privacy Rights

California Residents (CCPA)

  • Know what we collect and share
  • Request data deletion
  • Opt out of data sale/sharing
  • Right to non-discrimination

Canadian Residents (PIPEDA)

  • Access/correct personal data
  • Withdraw consent (within legal limits)
  • Request info on data handling practices

Disclosures

  • Google LLC: As data processor for GA4
  • Credit Card Companies: For purchase authorization
  • Marketing Partners: If contractually bound to confidentiality
  • Shipping Carriers: For delivery logistics
  • Law Enforcement: When legally required
  • Related Companies: Subsidiaries or affiliates for internal use

We may also share aggregate (non-personalized) behavioral data for analytics purposes.

Limitations on Liability

We are not liable for indirect, incidental, or consequential damages resulting from Website use, interruptions, or inaccuracies.

Contact Us

If you have questions, contact us at:

  • Email: optout@dpgproducts.com
  • Address: Dakonte Product Group, Inc., Attn: DPG Privacy Officer, 6615 W Mill Road, Milwaukee, WI 53218
  • Phone: 800-238-3957