Frequently Asked Questions

Q: How can I prevent shop orders from being routed to the wrong department?

A: Use our color-coded job ticket holders to assign work orders by department or priority. One glance provides a visual cue and prevents costly routing mistakes.

Q: Our production travelers keep getting damaged or lost. Any fix?

A: Yes! Try our 9x12 stitched holders made from 8-gauge clear PVC with reinforced borders and eyelets. Documents stay clean and secure, even in rough shop environments.

Q: We have non-English-speaking workers. How can we communicate work priorities visually?

A: Use color-coded holders to assign visual meaning (like due dates or departments). It's an effective system when language barriers exist on the floor.

Q: Can you make holders to fit our custom bin size or racking setup?

A: Absolutely. Our custom-sewn holders can be made to any size, shape, or pocket configuration you need.

Q: How can I visually organize pick lists, restocking instructions, or bin labels?

A: Use our sign holders with Velcro, magnetic, or self-stick backs. Available in 16 standard edge colors for easy visual organization.

Q: Our classroom activity sheets keep getting damaged or misplaced. Any ideas?

A: Use color-coded sleeves to assign a color to each subject or class group. They work with dry-erase markers and keep activities clean and reusable.

Q: Do you offer anything suitable for restaurant kitchens or service areas?

A: Yes. Our holders are clear, easy to wipe clean, resealable and water-resistant. Great for kitchen prep sheets, checklists, and rotation logs.

Q: How do I protect barcode labels and packing lists in dusty or wet environments?

A: Use our waterproof press-lock sleeves. They keep paperwork dry and legible even in rain, snow, or wash-down areas.

Q: During a recent ransomware attack, we lost all access to our systems. Could your products help with temporary paper backups?

A: Definitely. Many companies use our color-coded holders to organize emergency procedures and offline backups. Helps teams keep moving when networks go down.

Q: Can you add grommets, magnets, or other features?

A: Yes! We offer custom attachment options including reinforced holes, Velcro, magnets, adhesive backs, stitched tabs, and more.

Q: Are your products Made in the USA?

A: Yes. All of our clear holders are proudly manufactured in the USA using heavy-duty materials built to last.

Q: Why haven’t I heard of TIE Office-Mates™ before?

A: We’ve served warehouses, schools, and manufacturers for over 30 years. TIE Office-Mates™ products are still made in the USA by our parent company, Dakonte Product Group — and built for customers who value durability, sizing options, and color-coding systems.

Q: Outdoor UV exposure yellows and cracks our current holders. Any fix?

A: Yes. We can manufacture both sewn and heat-welded products using clear vinyl formulated with UV-resistant additives to help reduce sunlight-related yellowing and brittleness. This material is designed to slow down UV breakdown of the vinyl itself — it does not block UV rays from reaching the documents inside.

If your contents also need protection from fading, consider using color vinyl panels or flaps that physically block sunlight from reaching the paperwork.

We offer standard catalog options such as our UV-resistant sewn job ticket holders and our UV-resistant heat-welded waterproof tag holders. We can also produce custom versions of nearly any product using UV-resistant clear vinyl material to meet your specific outdoor exposure needs.

Q: In cold weather our holders crack or have edge breakage. Any fix?

A: Yes. We can make both sewn and heat-welded products using cold-rated vinyl that stays flexible and durable at low temperatures, helping prevent cracking and edge breakage in freezing conditions.

This material resists brittleness in cold environments, but remember that extreme temperatures can still stress any vinyl product — choosing a cold-rated option significantly improves performance.

For standard options, check out our cold-temp rated sewn 9×12 outdoor waterproof job ticket holders and our cold-weather heat-welded industrial outdoor waterproof document holders. If you need a different size, style, or configuration, we can build nearly any product with cold-rated vinyl — just submit a request via our custom request form.

Q: What type of options are available for each product style?

A: The table below summarizes the options and features for each main product category. For guidance, contact us — we’re here to help!